talepillow.com
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Service rules

Terms of use

Explains how adults register, guide children, and use TalePillow’s story library, personalization, narration, and paid features.

Last updated: 27/07/2026

In this page

1. Consent and appropriate users2. Scope of service3. User Responsibilities4. Content and intellectual property5. Changes and suspensions6. Limit and solve problems7. Reference textContact and send request

1. Consent and appropriate users

By accessing or creating an account, you acknowledge that you have read the Terms and Privacy Policy. Accounts are designed for people 18 years of age or older or those with the appropriate legal capacity to manage the child's experience.

Parents or guardians are responsible for selecting content, protecting their login session, and guiding their child's safe use of the device.

2. Scope of service

talepillow.com provides stories, questions and companion activities; personalize child's name; can create text, illustrations, built-in voices, or voices from samples provided by adults; and plans that unlock content or quotas.

AI supports text, image and sound editing; Content is reviewed, but AI and humans can both make mistakes. The content is not a substitute for diagnosis, treatment, psychological counseling, specialized education or professional advice.

3. User Responsibilities

  • Provide correct information; Do not exceed plan limits, exploit vulnerabilities, cause overload or collect unauthorized data.
  • Don't enter detailed addresses, secrets, unnecessary health data, or other sensitive child information.
  • Only upload photos, sounds and content with the right to use and necessary consent.
  • Only use your own voice sample or someone who understands the purpose and agrees; do not impersonate, deceive, harass or violate the rights of others.

4. Content and intellectual property

You retain rights to your legal content and authorize talepillow.com and its technical providers to process the content to the extent necessary to provide functionality, security and support.

The interface, trademarks, selection and content of talepillow.com are protected. You can use the plan for personal and family needs; May not be resold, mass released, de-identified, or used to train other systems without approval.

5. Changes and suspensions

Functionality and technical limitations may be updated for safety or operational reasons. If changes materially affect purchased benefits, we will provide appropriate notification and apply payment policies.

Accounts may be restricted when there are signs of fraud, child abuse, voice impersonation, violating other people's rights or causing system risks. When possible, we will state the reason and receive explanations.

6. Limit and solve problems

We try to maintain a stable service but do not guarantee that all functions will always be uninterrupted or that all stories will be suitable for all children. Parents need to read first, consider the child's age and stop if the child is uncomfortable.

The clause does not exclude the consumer's compulsory rights. Both sides prioritize communication via email; If it cannot be resolved, the dispute will be handled according to the law and competent authorities in Vietnam.

7. Reference text

  • Law on Consumer Rights Protection No. 19/2023/QH15Official source
  • Decree 52/2013/ND-CP and Decree 85/2021/ND-CP on e-commerceOfficial source
  • Decree 147/2024/ND-CP on internet services and online informationOfficial source

Contact and send request

talepillow.com is operated by individual Nguyễn Xuân Thông. Any questions, complaints or requests regarding data can be sent to thong.nguyenn56@gmail.com.

To avoid providing data to the wrong person, we may ask to verify account permissions or the parent or guardian relationship with the child. We will acknowledge receipt and respond within a time limit appropriate to the nature of the request and applicable regulations.

talepillow.com

Operated by individual Nguyễn Xuân Thông

thong.nguyenn56@gmail.com
PrivacyTerms of useChildren and AIPayment and refundsCookie